I have always believed that everyone is always selling – whether they are in the profession of sales or not. So the topic of sales has always been fascinating to me. Everyone is selling but not everyone knows that they are selling – especially those that are selling their ideas or selling themselves. The times… Continue reading
Date Archives → November 2008
The Loss You Would Never Know…
I had dinner with a close friend this evening and we talked about a number of things for hours. Over the course of our meeting my friend shared his recent unsatisfactory experience with a vendor. Being curious, I had more questions and clarifications. I wanted to understand what went wrong. After a while I got… Continue reading
Mini Saga #29 – The Sale
Sometimes the discounts we see on the “special sales” don’t account for the additional costs… The Sale Jack didn’t want to miss those “early bird specials” on Friday. Doors opened at 5 in the morning. Jack had to be there at least by midnight to save $50. After some thought, Jack decided to drop this… Continue reading
Sad and shocked; My prayers are with families of those that lost their lives in Mumbai today
The terrorist attacks in Bombay have left me sad and shocked. 11 places attacked almost simultaneously, over 100 people killed and over 1000 people injured. It is sad that some people think “killing innocent people” will solve their problems or make a statement of some sort. The world is facing unprecedented problems today – This… Continue reading
Get a bargain but not at the price of mindshare
Recession opens up many opportunities – one of them is the ability to find good bargains from other companies. You might be able to get a great deal from a company that BADLY needs the deal. You might even be able to strike a deal which is unfair to the other party. But the question… Continue reading
Ways to distinguish yourself #200 – Understand the story behind the story
Stories make it easy to communicate something but if the stories are flawed they can just communicate the wrong thing – and, in a compelling way. In other words, stories can help and if you are not careful, they can hurt. Think about what happened last week. You heard stories from political leaders, you heard… Continue reading
Ways to distinguish yourself #199 – Exit gracefully
I have always believed that there are only two kinds of relationships – those that are “long term” and those that are “very long term”. Yes, I am exaggerating a bit but when you approach your relationships and put them into one of those two boxes, your perspective on relationships shift. In reality though, some… Continue reading
Let me conform but treat me differently
Everyone is unique. You are unique. I am unique too. We both know that. The sad story is that rather than capitalizing on that uniqueness, many will struggle to conform to what’s around them. But with the same vigor, they want to be treated differently too. That leads to a complex situation, a dilemma actually… Continue reading
A little bit of (positive) surprise…
Do you like surprises? I bet you do but I am sure you like them only when they are positive. Your clients, partners, friends everyone will like a positive surprise. So why not plan for them? You want a bit of inspiration, watch this short video clip. This is a clip from the show (“Britain’s… Continue reading
Professional Services Maturity Model – Request for participation
If you are running a Professional Services Firm or a PS Division, you might be interested in this. My friends Jeanne Urich and David Hofferberth at Service Performance Insight published “The New Professional Services Maturity Model — A Roadmap to Achieving Professional Services Excellence”. Both the maturity concepts and the benchmark have met with incredible… Continue reading