There is a common theme whenever I talk to people who are planning to quit their jobs. They say they have reached a “glass ceiling” and there is nothing that they can do in their current jobs. Some common complaints that I have heard: * the job does not provide growth opportunities * the environment… Continue reading
Date Archives → August 2005
Ways to distingish yourself – #32 Service at the core
What is common between LensCrafters and Progressive Insurance Comnpany – relentless focus on customer service. I saw their recent offers and was blown away 1. LensCrafters provides a hassle free option to try out their glasses for 30 days and return or replace them if they don’t like it. 2. Progressive offers a hassle free… Continue reading