Part 4 of the Interview: The Outer Game

In this part, Liz asked me the following queston:

Some folks might argue that the Outer Game — Leverage, Likeability, Listen, Lead — can’t be learned, that what you’ll get is manipulation. How would you answer them?

and, here is my answer:
11.4: Rajesh Setty — The Outer Game

Have a great week ahead!