I have spent months on this one. It is a 19 page eBook that outlines a simple, yet powerful framework for building long-term relationships. I have spoken on this topic at various companies including but not limited to Cisco, Sun, Oracle and Agilent Technologies.
The price for this eBook is $4.97 and it is being sold via BitPass (like Paypal but provides immediate delivery of content)
Here is the link:
Note: You can also get this eBook for FREE if you buy my book “Beyond Code” via 800-CEO-READ before the end of this month (July 31,2006) More on that promotion at
Special thanks to Karthik Sundaram at Purplepatch Services for sponsoring and designing this eBook.