Being a manager is hard work. Many managers feel that it’s a thankless job. Sometimes managers are also put under the category of “overheads” 🙁
This article focuses on some of the people issues that come up while managing IT professionals and a few insights on how to manage in these challenging times. To be more specific, one of the manager’s job is to answer questions of his/her team members. The question is what questions should a manager answer – the ones that are asked ONLY or should he or she take the time to answer those “un-asked” questions?
Over to The IT Manager’s Dilemma.